Meetup - New Upgrade is a DISASTER
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New ReviewerStill not resolved. Our complaints have been ignored.
No response and more difficult than ever to make contact with Meetup. Horrible site now.
Not sure how my Review got two stars. I wanted to give only ONE!!
The new Update is a complete disaster. Many of the old features are gone and the new ones useless.
They have somehow managed to mess up a system many people were comfortable with. As for Support to Organizers.....there isn't any even if you can find the method to contact their dream team. Horrible new site. There is no way for Organizers to control who RSVPd and did not show.
Also no way to print pictures of people coming to an event, so we don't know if the name matches the person who appears at an event.
We don't understand the rational behind changing the system so much. It was never a great site, now it is a complete disaster.
Reason of review: Poor customer service.
Preferred solution: Return the old site system.
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Comments
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Yes, the new software is horrible. I am an organizer/host.
I can no longer edit RSVPS or tag no-shows. They have no phone number that they answer, you are supposed to get software support by e-mail.
Repeated e-mails produce only stock responses that are totally irrelevant to the problems. They say they will respond in 48 hours but that is a total lie -- it has been over two weeks now.
I agree this upgrade is a disaster, as are most of the upgrades. It doesn't even make sense who the upgrades are for, as it's worse for me as an organizer, worse for me as a member and worse for me on mobile!
Totally agree!
I totally agree with Bostonman. As an organizer- its awful, No column of "Whats New", no list of attendees when I click on the event.
Posting a new event is SO difficult and takes many more steps.
They took something reasonably good and destroyed it. Bring back the old site.